ONLINE BANKING ALERT:Retail Online Banking has a fresh, new look beginning August 9th. Business Online Banking to be updated at a later date.

System changes

Important Information for First Landmark Bank Clients

(Rev. 9/27/18)

 

First Landmark Bank will begin banking system changes Monday, October 22, 2018 with the actual systems conversion beginning Friday, October 26th at 4:00 PM through Monday, October 29th at 8:00 AM.

 

Please bookmark and visit this site often for important information and updates related to the banking system changes.

 

A brochure entitled Client Guide to Banking System Changes was mailed to all account owners and account signers on or before September 27th. An electronic copy of the brochure can be found [HERE]. Other important dates, links to supplementary demos, instructions and guides are provided below.

DEBIT CARD REPLACEMENT

 

You current VISA™ debit card is being replaced with a new MasterCard™ EMV chip-enabled debit card. It will have a new card number and a new Personal Identification Number (PIN). If you have used your debit card within the past eighteen (18) months, a new card and PIN will be issued to you in two separate mailings prior to Monday, October 22nd. Your new card can be activated beginning Monday, October 29th. Please contact a banking representative if you did not receive both mailed items.

 

Please continue to use your existing VISA™ debit card until Monday, October 29th. On Monday, October 29th, activate your new MasterCard™ and begin using it. Please destroy your existing VISA ™ debit card after Monday, October 29th, as it will no longer work.

 

Be sure to change any automatic payments that you have previously established on your VISA™ card to your new MasterCard™. Instructions to change your PIN were included in your PIN mailer, or you can visit a First Landmark Bank location for assistance.

 

CLICK HERE for more information on using your current debit card, switching to your new card, and additional services available.

CLIENT GUIDE TO BANKING SYSTEM CHANGES

 

This Client Guide provides important dates for your review, to-do’s and action items on impacted services. Also provided below is a Client Checklist that summarizes the most important information and action items on debit card, online banking, bill pay and mobile banking changes.

 

N Touch TREASURY | BUSINESS ONLINE BANKING

 

 

See pages 7-9 and 14-20 of the Client Guide to Banking System Changes for additional information on N Touch Treasury | Business Online Banking, Mobile Banking/Deposit and Bill Pay.

BANK STATEMENTS – Download before Friday, October 26th, 4:00 PM

 

If you currently receive your monthly account statement as an e-statement in your online banking, you will no longer have access to your archived account statements following our banking system changes. We recommend that you download your historical statements prior to Friday, October 26th, by 4:00 PM.

HELOC STATEMENT DATE AND PAYMENT DATE CHANGE

 

HELOC statement dates will change as a part of the conversion. All HELOC clients should have received a mailed letter/notification the week of October 1, 2018 regarding the new statement dates and resulting payment date changes. [READ MORE]