Report Lost / Stolen Card
It is important to promptly report a lost or stolen DEBIT/ATM or CREDIT card when you believe your card may be at risk of unauthorized or fraudulent activity. Please refer to the following contact information.
At the card center numbers below, you can also receive 24/7 customer service assistance for transactions, billings, and other inquiries.
DEBIT CARD CUSTOMERS
During business hours, contact a bank representative Monday – Friday between 8:30 a.m. – 5:00 p.m. at 770.792.8700.
(excluding Federal holidays)
Outside of banking hours, please call 800.554.8969 for immediate assistance. At this number, a representative is available 24/7 daily.
CREDIT CARD CUSTOMERS
Promptly call 800.854.7642. At this number, a credit card representative is available 24/7 daily.